Remote IT Support

Are you interested in a Managed Remote IT Support Contract?
Our unique plan offers UNLIMITED Remote IT HelpDesk Support for a fixed monthly cost.

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Remote IT Support

At IT.ie we offer a fully Managed Remote IT Support Solution. By accessing your devices remotely we can provide immediate assistance without the need for on-site field personnel. You get fast response times as there is no travel time required. Thanks to remote access there is minimal effort for you and you benefit from a high level of availability of your devices and systems.  Access takes place via encrypted connections and is clearly defined. All of our Remote Desk Engineers are fully trained and proactively monitor your systems to maximise their efficiency and greatly reduce downtime resulting from IT related issues.  

 

Contact

You simply call our service desk on (01) 8424114 and speak with one of our remote support engineers

Connect

Enter the 6-digit code provided by the engineer that will allow him to connect to your device.

Resolve

The vast majority of IT issues can be solved by our engineers remotely with minimal disruption to your operations.

What are Managed IT Services?

A managed IT service provider is a company that works remotely to manage your IT infrastructure and/or end-user systems. You simply pay an agreed monthly bill, no different from any other utility bill. We then proactively monitor your systems and respond to your requests in a timely and efficient manner. We do not enforce lenghty contracts and only require 30 days notice to cease our services.

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*A fully Managed Remote IT Support proposal requires a minimum of 5 devices and 1 server and prices start at just €129 per month. A  For anything above 25 devices please contact us and we will discuss the options available to you. A final, no obligation quote will be provided on completion of an IT aduit by IT.ie 

If you would like to speak with one of our team regading a quote for more than 25 devices or just have some questions then plase Call (01) 8424114 click on the button and complete the contact form. We’ll get right back to you.

About the company

Established in 2004 by Eamon Gallagher the company was originally called PCtechnix. We initially operated as a break/fix IT Support company and in 2016 we re-branded as IT.ie. From here we began the process of transforming the business into a fully Managed IT Services organisation.  A lot has happened since then. Read OUR STORY.