Welcome to Remote Support

We provide Managed Remote IT Support Nationwide that is safe, reliable and 100% completely secure.

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Fully Managed Remote IT Support

The fastest and most efficient means of addressing day-to-day end-user support.

At IT.ie we offer a fully Managed Remote IT Support Solution. By accessing your devices remotely we can provide immediate assistance without the need for on-site field personnel. You get fast response times as there is no travel time required. Thanks to remote access there is minimal effort for you and you benefit from a high level of availability of your devices and systems.  Access takes place via encrypted connections and is clearly defined. All of our Remote Desk Engineers are fully trained and proactively monitor your systems to maximise their efficiency and greatly reduce downtime resulting from IT related issues.  

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Download our Remote Support client.

  • Remote Monitoring
  • Unlimited Support
  • SLA Response Times
  • Access to HelpDesk Support
  • Fully Remote Managed
  • Patch Management
  • Microsoft 365 Management

Some of our Testimonials

The IT.ie team provide a great service. Their attention and knowledge was paramount in bringing our offices from one laptop to a fully functional networked office. Workflow has improved and our new systems look great! The back-up support is also fantastic, always a pleasure dealing with them!
Noreen FitzgeraldFitzmedical Supplies
The Support Team at IT.ie have been unbelievably helpful each and every time we have looked for help. I highly recommend them to all potential clients. Olive Reddy Greeneform Ltd
Olive ReddyGreenform
Highly recommended. No problem is too big or too small.. always find these guys to be friendly, helpful and efficient
Orla Moran
Eamon and his team did a fantastic job helping us update the IT equipment and infrastructure in our school and their support service since has been excellent. Highly recommend IT.ie for schools.
Dwain MoorePrinciple St David's BNS
At Airport Driving School "Irelands Most Successful Driving School" our IT needs vary quite a lot, from Office PCs, Laptops, Tablets and other hardware to the fantastic 24 HR support Eamon and his team provide. All of our issues are sorted in a quick, timely and efficient manner. IT.IE will always keep us informed of any potential updates or issues we may face and we feel safe in the knowledge that we have an IT partner in IT.ie and look forward to many more years of business together. Alan Early MD Airport Driving School
Alan EarlyAirport Driving School
Having worked with IT.ie for over 15 years I would highly recommend them for all your IT needs, they have helped us grow as a company and have been proactive in developing our digital infrastructure
Robert JonesGorilla Design
We moved our school IT contract to IT.ie this year and we are thrilled with the support that they have offered us. They have helped us to create and proceed with a comprehensive digital plan for our school which has been a great step forward for us. Throughout the process all of the employees that we have dealt with at IT.ie have been efficient, patient, and helpful. They have done everything possible to help us out. We wouldn't hesitate to recommend them to anyone looking for an IT support company.
Nicola BoyneTeacher/ICT Coordinator
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Our Remote Services

  • We provide Managed Remote IT Support to any PC that has a broadband internet connection.
  • You Call – We Connect - We Resolve.
  • Instant access to Interactive Technical Support.
  • No Call-Out Charges i.e. No Waiting for an I.T. Technician to arrive at your premises.
  • We use industry standard and approved software to connect.
  • 100% Safe, Secure and Hassle Free Support.

If you have any questions, please fill in the form below and we will get back to you as soon as we can.

About IT.ie

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Established in 2004 as PCtechnix and re-branded as IT.ie in 2016, we provide the highest standard of Managed IT Support, as well as Hardware Sales and a wide range of IT Solutions to business customers of all sizes throughout Dublin and Nationwide. Another significant part to our business is our Outsourced IT team. With a huge wealth of experience in the Pharmaceutical industry, we have a large number of multinational clients who rely on IT.ie to provide IT Support on a daily basis.

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